WOLTON & CO

SOLICITORS
MENTAL HEALTH ACT SPECIALISTS

The best mental health lawyers in the country - August 2019

I feel very satisfied with the mental health team/specialists from Wolton & Co Solicitors

I have rated the firm as 100% in all areas, on this sheet, excellent, and would, if I need to, contact this firm again

It could not be a better service. Thank you very much for your services

100% professional service

You gave wonderful service. Thank you so very much

All the work you do is excellent. I mean it! - July 2018

Just wanted to say thank you to the team ... could not have done without you

Many thanks for all your help

Always professional and understanding - September 2017


 
About

The firm

Wolton & Co is a specialist firm providing quality mental health advice and representation since September 2000. Our representatives work closely together as a team and all are members of the Law Society Mental Health Accreditation scheme.

Our clients

We represent clients throughout the UK with expertise in both civil and forensic cases. We specialise in the representation of clients in High Security.

Our commitment

Our receptionists Mandy and Siroun will deal with your enquiry quickly and efficiently. You can contact us by telephone on 01227 452138, by email to admin@woltonlegal.co.uk or by using our enquiry form below.

Representatives

Karen Wolton

Solicitor and Principal

Karen qualified as a solicitor in 1995 and began her career as a family lawyer. In 1997 she began work in the field of mental health and has worked exclusively in mental health law ever since. In September 2000 she started the firm of Wolton & Co. Karen has been a speaker at Mental Health Lawyers Association conferences and contributed to their training courses. She is also a Peer Reviewer for the Legal Aid Agency and in this role she is responsible for auditing the work of other mental health firms.

Katherine George

Solicitor

Katherine qualified as a solicitor in 2002 and initially worked in both family and mental health law with Harman and Harman Solicitors. She joined Wolton & Co in 2005 to work solely in mental health law. Katherine has a degree in English and French Law. She is fluent in French and has a basic knowledge of German.

Kim Warr

Legal Representative

Kim has worked as a legal assistant for Wolton & Co solicitors since 2000 and qualified onto the Law Society Mental Health Accreditation scheme in 2010. Kim is also a qualified psychiatric nurse (RMN) and general nurse (SRN).

Rachel Sackett

Solicitor

Rachel qualified as a solicitor in 1999 and initially worked in both clinical negligence and mental health law with Harman and Harman Solicitors. Rachel studied mental health law at university and has worked exclusively in mental health law since 2003. Rachel moved to Fairweathers Solicitors in 2006. She Joined Wolton & Co in September 2018. She has been a member of the Law Society Mental Health Accreditation Scheme since 2003.

Complaints

We aim to offer all our clients an efficient and effective service however,:-

  1. If at any point you become unhappy with the service we provide to you, then please inform us immediately so that we can do our best to resolve the problem for you. You can ask for a copy of our complaints procedure to be sent to you.
  2. If we are unable to resolve your complaint then you can have the complaint independently looked at by the Legal Ombudsman. The Legal Ombudsman investigate complaints about service issues with lawyers. See below for further information.

If you would like to discuss how the service to you could be improved, or should there be any aspect of our service with which you are not satisfied, please raise the matter with me. If you would like to make a formal complaint, please contact Karen Wolton on 01227 452138 and ask for a copy of our complaints procedure to be sent to you. We will look into your complaint carefully and promptly.

We are regulated by the Solicitors Regulation Authority (SRA). If for any reason we are unable to resolve the problem between us, the SRA and the Legal Ombudsman will provide further help with complaints and redress. Please be aware that any complaint to the Legal Ombudsman must usually be made within six months of our final response and within 12 months of the problem you are complaining about happening or within 12 months of you becoming aware of the problem. The Legal Ombudsman may be contacted by post at PO Box 6167, Slough, SL1 0EH, by telephone on 0300 555 0333, or online at www.legalombudsman.org.uk

Contact

9b Roper Close

Canterbury

CT2 7EP

Tel: 01227 452138

Email: admin@woltonlegal.co.uk

Contact information